Last updated October 18, 2026
SilentXMR privacy policy for Monero (XMR) swaps
SilentXMR needs very little to run a swap, and keeps it for a limited time. This page lists exactly what is stored and who else is involved.
What we store for an order
For each order we store: the coins and networks, the amounts, the rate and its US dollar value, your receiving address, the order status, the deposit and payout transaction IDs, the times, and an internal note we may add while processing it.
What we never collect
No name, email address, account, password, phone number or identity document, and no IP address in our order records. There are no cookies.
How long we keep it
- Orders are deleted automatically 90 days after they are created.
- Orders that are entries in the prize draw (deposit received, created between 18 October 2026 and 5 February 2027) are kept until the draw is settled, then deleted, by 30 April 2027.
- Our database runs on Cloudflare, whose point-in-time backups can keep deleted data for up to 30 days.
What stays in your browser
Your browser keeps a list of your recent order IDs and, on the price page, the currency you picked, in its local storage on your device. They are never sent to us. Clearing the site data in your browser removes them.
Outside services
- Cloudflare hosts the site, so it processes your IP address to deliver pages, under Cloudflare's own privacy policy. Cloudflare Web Analytics counts page views without cookies. Our own logs keep error messages only.
- Kraken: your browser loads live prices from Kraken's public price API, and open.er-api.com provides currency exchange rates on the price pages. Like any website, they see the IP address of the request.
If you email us
If you write to service@silentxmr.com, we see your email address and message and use them only to answer you. We never ask you for an email address.
Public blockchains
Your deposit and payout are transactions on their networks. Bitcoin, Ethereum, Litecoin, Solana and Tron transactions are public by design; Monero transactions do not show amounts or addresses publicly.
Changes
We may update this policy. The date at the top shows the current version. Questions go to service@silentxmr.com.
Get Monero in your own wallet. No account, no ID.
- Kraken's live price minus 0.5%. You see exactly what you get before you send.
- Your rate is locked for 30 minutes from the moment you create the order. Send in time and the amount is yours.
- BTC, ETH, USDT, USDC, LTC or SOL in, XMR out to your address. Or the other way round.